Responsible Gaming

At AllStar, providing a safe and fair entertainment environment is our highest priority. We are committed to promoting responsible gaming practices and offering our players the tools they need to stay in control and enjoy their experience. We believe that gambling should always be a form of entertainment, not a source of financial stress. The AllStar website is designed to be a secure platform where fun is the main goal, and we encourage all players to familiarise themselves with the resources available to ensure their habits remain healthy.

Our framework for responsible gaming is built on player protection, awareness, and support. We provide a range of account tools and access to professional help to prevent problematic gambling behaviour. You can find more details about our brand’s mission on the AllStar about us page. This guide outlines the features we offer to help you manage your play responsibly.

Maintaining Control

Playing responsibly means understanding the odds, knowing your limits, and treating gaming as a leisure activity. It is crucial to never gamble with money you cannot afford to lose and to avoid chasing losses. Setting clear budgets for both time and money before you start playing is one of the most effective ways to ensure your gambling stays within manageable limits. Remember to take regular breaks and balance your gaming with other activities.

Player Protection Tools

AllStar provides a suite of tools that empower you to manage your gaming activity directly from your account profile. These features are easy to implement and can be adjusted to suit your personal circumstances.

Financial Limits

You can set daily, weekly, or monthly limits on your account to control your spending. These limits are designed to help you stick to your budget.

• Deposit Limits: Control the maximum amount of money you can deposit into your account over a specific period.
• Loss Limits: Restrict the maximum amount of net losses you can incur. This helps protect your original bankroll.
• Wager Caps: Limit the total amount you can bet or wager within a set timeframe, regardless of wins or losses.

Time Management Tools

It’s important to manage the time you spend gambling. We offer tools to help you take a step back when needed.

• Session Timers: Receive on-screen reminders about how long you have been playing to help you keep track of time.
• Cooling-Off Period: If you feel you need a short break, you can activate a cooling-off period for 24 hours, 7 days, or another specified timeframe. During this period, you will not be able to deposit or play.

Self-Exclusion

For players who feel they are losing control of their gambling, self-exclusion is a vital tool. This feature allows you to block access to your account for a longer, defined period-typically six months or more. To initiate self-exclusion, please contact our customer support team, who will guide you through the process discreetly and without judgment.

Getting Help and Support

If you are concerned about your gambling habits or those of someone you know, professional help is available across Australia. These organisations offer free, confidential advice and support.

• Gambling Help Online: Visit gamblinghelponline.org.au or call 1800 858 858 for 24/7 support.
• Gamblers Anonymous Australia: A fellowship for individuals sharing their experience to solve their common problem.
• Lifeline Australia: Provides crisis support and suicide prevention services. Call 13 11 14.