Terms and Conditions
Welcome to AllStar. These terms and conditions outline the rules and regulations for the use of our gaming services. By creating an account and using the AllStar Australia, you accept these terms in full. It is crucial for every player to read and understand this agreement before participating in any games or promotions. This document governs your relationship with the platform, covering everything from account rules to payment policies. If you have any questions about these conditions, please get in touch via the details on our AllStar contact us page.
General Acceptance of Terms
These terms form a legally binding agreement between you and the platform. Your registration and ongoing use of the service confirm your complete and irrevocable acceptance of all conditions outlined herein. If you disagree with any part of these terms, you must cease using the website immediately. AllStar reserves the right to amend these terms and conditions at any time. It remains your responsibility to review this page periodically for any updates.
Account Registration and Eligibility
To be eligible to open an account and play at AllStar, you must be at least 18 years of age and agree to abide by these rules. Only one account per person is permitted. During the registration process, you will be required to provide a valid email, create a password, and select your preferred currency. Your password must be at least eight characters long and include one uppercase letter, one lowercase letter, and one number. You agree to provide accurate information and to keep your details updated.
Account Verification Process
In line with our regulatory obligations, we are required to verify the identity of our players. This Know Your Customer (KYC) procedure is mandatory and must be completed before your first withdrawal can be processed. To complete verification, you will need to submit clear copies of identity documents, which typically include a valid photo ID (such as a driver’s licence or passport) and a recent proof of address (such as a utility bill). This process is usually completed within 24 hours during business days.
Deposits and Withdrawals
The minimum amount for both deposits and withdrawals is £20. Standard withdrawal limits are set at £3,000 per week and £15,000 per month, though higher limits may be available to VIP players upon request. Please be aware that all deposited funds must be wagered at least three times before a withdrawal is requested. Failure to meet this requirement may result in a processing fee being applied to the transaction. Withdrawals are processed from Monday to Friday.
Bonuses and Promotions Policy
All bonuses offered by AllStar are subject to specific promotional terms as well as these general terms and conditions. Unless specified otherwise in a particular offer’s rules, bonus funds and any winnings derived from free spins are subject to a 40x wagering requirement. While a bonus is active on your account, the maximum bet allowed per spin or round is £5. Bonuses generally expire 7 days after activation. Game contributions to wagering requirements vary; pokies contribute 100%, while table games typically contribute 5%. Live dealer games and certain jackpot titles are excluded from bonus wagering.
Player Responsibilities
As a user of our services, you agree to adhere to a code of conduct that ensures a fair and secure environment for all. Your responsibilities include:
- Providing true, accurate, and complete information during registration and verification.
- Maintaining the confidentiality of your account login details and preventing unauthorised access.
- Using the services for personal entertainment purposes only, not for any professional or commercial gain.
- Playing responsibly and utilising the responsible gambling tools we provide, such as deposit limits, session timers, and self-exclusion options.
- Reporting any errors or discrepancies you may notice in your account or gameplay to our support team without delay.
Prohibited Activities and Conduct
Engaging in any fraudulent, collusive, or illegal activity is strictly prohibited. This includes using stolen payment methods, exploiting software vulnerabilities, or using artificial intelligence to gain an unfair advantage. Bonus abuse, such as creating multiple accounts to claim welcome offers repeatedly, is also forbidden. Any breach of these terms may result in the immediate suspension or termination of your account, forfeiture of winnings, and potential legal action.